Refund & Cancellation Policy

Last updated: 9 September 2026

This policy covers payments made for Cyder (cyder.in), operated by Aman Gupta. It applies to paid subscription plans (Growth and Agency) and to any one-time plan payment. Prices are shown on our pricing page and are billed in Indian Rupees (₹).

Free trial

New workspaces start on a 7-day Growth trial at no charge, and can continue on the free Starter plan indefinitely. You are never charged automatically at the end of a trial — a paid plan begins only when you choose to pay for one.

Cancellation

You can cancel a paid plan at any time from Settings → Plan & billing, or by emailing aman@cyder.in. On cancellation your plan stays active until the end of the period you have already paid for; it is not renewed after that. A one-time monthly payment simply lapses at the end of its paid month and is not renewed.

Refunds

• 7-day satisfaction refund. If you are not satisfied, email us within 7 days of a payment and we will refund that payment in full, no questions asked.
• Billing errors. Duplicate charges, or a charge after a confirmed cancellation, are refunded in full whenever they are reported.
• Partial periods. Outside the 7-day window we do not refund the unused part of a month you have already started, since access continues for the full paid period.

How refunds are made

Approved refunds are processed to the original payment method through our payment processor, Razorpay, and typically reach your account within 5–7 business days. We’ll confirm by email once a refund is initiated.

Contact

For any billing question, refund, or cancellation, write to aman@cyder.in — see our contact page for more.